Outsourced IT Services — Guide for Small Businesses 2024

For small and medium businesses in Ploiești and Prahova, maintaining an internal IT department is often prohibitively expensive. A single full-time IT specialist costs 8,000-12,000 RON gross/month, not counting software licenses, equipment, and continuous training. IT outsourcing provides access to a complete team at a fraction of this cost. This guide explains what it includes, how much it costs, and how it works.

Why Small Businesses Need Professional IT Support

Even if you have a 5-10 employee company, IT infrastructure is critical: computers, network, email, accounting software, invoicing, backup, antivirus. Each element can fail — and when it fails, business stops. A blocked server means invoices can't be issued. A ransomware virus means accounting data is encrypted. An unstable network means employees can't work.

According to the Hiscox 2023 study, 43% of cyber attacks target small businesses precisely because they lack professional protection. The average cost of a security incident for a small business is 25,000 EUR — enough to jeopardize business continuity.

What an IT Maintenance Contract Includes

• Proactive monitoring — servers, network, and workstations monitored 24/7; issues detected before they become critical
• Help desk — phone and remote support for employees (software installation, email setup, printer issues)
• Server administration — security updates, backup, license management, performance optimization
• Security — enterprise antivirus, firewall, access policies, sensitive data encryption
• Backup and disaster recovery — daily copies, monthly restore testing, disaster recovery plan
• On-site intervention — scheduled or emergency visits for hardware issues

Costs: In-House IT Employee vs Outsourcing

Cost of an in-house IT employee: gross salary 8,000-12,000 RON/month + employer contributions ~2,500 RON + work equipment + administration licenses + annual training = total 15,000-20,000 RON/month. A single employee cannot be a specialist simultaneously in: networks, servers, security, cloud, and help desk.

Cost of outsourcing: from 1,500 RON/month (5-10 workstations, standard SLA) up to 5,000 RON/month (20-50 workstations, premium SLA with 4h intervention). You get access to a team of 3-5 specialists with complementary skills: network administrator, security specialist, cloud specialist, help desk.

IT Security — Risks for Unprotected Businesses

Main threats for small businesses: ransomware (data encryption with ransom demand), phishing (fake emails from "the bank" or "ANAF"), data theft through unauthorized access, data loss due to hardware failure without backup. Each of these risks can be eliminated or minimized through standard IT security measures that a professional provider implements.

How Geseidl IT Services Work

Geseidl Consulting Group provides complete IT services for companies in Ploiești, Prahova, and the entire South-Muntenia region. The process starts with a free audit of existing infrastructure: we evaluate equipment, network, security, and backup. Based on the audit, we propose an improvement plan and a maintenance contract adapted to the company's size and budget.

With our management consulting experience, we integrate IT services with business processes: accounting, invoicing, payroll, email, CRM. We are not just a technical support provider — we are a partner who understands that IT must serve business objectives.

Need outsourced IT services? The Geseidl Consulting Group team, CECCAR Prahova leader for 18 consecutive years, is ready to help. Discover our services or contact us for a free consultation.